Privacy Policy & Terms of Use

Provant Creative Solutions LLC
Effective Date: May 20, 2026

Welcome to Provant Creative Solutions LLC (“Provant Creative Solutions,” “Company,” “we,” “our,” or “us”). These Terms of Use and Privacy Policy govern your use of our website, digital platforms, marketing services, and any interactions with us online (collectively, the “Site”).

By accessing or using this Site, you agree to comply with and be bound by the terms, conditions, policies, and notices contained in this agreement. If you do not agree with these Terms, please do not use the Site.

This Site is intended for users who are at least 18 years old or the legal age of majority in their jurisdiction.

About Provant Creative Solutions LLC

Provant Creative Solutions LLC is a marketing and creative agency based in Lake Charles, Louisiana. We provide branding, digital marketing, advertising, web development, social media management, content creation, and related creative services for businesses and organizations.

Privacy Policy

Information We Collect

We may collect the following types of information when you interact with our Site or services:

  • Name
  • Email address
  • Phone number
  • Business information
  • Billing and payment information
  • Website usage data
  • Device and browser information
  • IP address and analytics data
  • Marketing preferences

We collect information when you:

  • Fill out contact forms
  • Request a quote
  • Subscribe to newsletters
  • Purchase services
  • Communicate with us

How We Use Your Information

We may use your information to:

  • Provide and improve our services
  • Respond to inquiries and customer support requests
  • Process invoices and payments
  • Send marketing communications
  • Improve website performance and user experience
  • Analyze website traffic and trends
  • Comply with legal obligations

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our Site may use cookies, analytics tools, and similar technologies to improve website functionality and user experience. These tools may collect browsing behavior, traffic data, and device information.

You may disable cookies through your browser settings; however, some Site features may not function properly.

Third-Party Services

We may use trusted third-party services including:

  • Payment processors
  • Analytics providers
  • Email marketing platforms
  • Advertising partners
  • CRM and scheduling systems

These providers may collect or process information in accordance with their own privacy policies.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission or electronic storage is completely secure.

By using our Site, you acknowledge and accept these risks.

Mobile Communications Policy

Mobile Numbers

PROVANT CREATIVE SOLUTIONS LLC respects your privacy and does not share your mobile number with third parties for marketing purposes without your consent.

Message Frequency

Message frequency may vary depending on your interactions with PROVANT CREATIVE SOLUTIONS LLC‘s services, marketing campaigns, or customer support communications.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any text message from PROVANT CREATIVE SOLUTIONS LLC or by contacting us directly at +1 (337) 340-2153 or support@provantcreativesolutions.com.

Help Instructions

For assistance, reply HELP to any SMS message from PROVANT CREATIVE SOLUTIONS LLC, call our support team at +1 (337) 340-2153, or email support@provantcreativesolutions.com.

Terms of Use

Ownership of Content

All content on this Site, including but not limited to:

  • Logos
  • Branding
  • Graphics
  • Marketing materials
  • Website designs
  • Text
  • Videos
  • Photography
  • Digital assets

(collectively, “Content”) is owned by Provant Creative Solutions LLC or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, or commercially exploit any Content without written permission from Provant Creative Solutions.

Site Access and Restrictions

You agree not to:

  • Use the Site for unlawful purposes
  • Upload malicious software or code
  • Attempt unauthorized access to our systems
  • Scrape, crawl, or harvest Site data
  • Interfere with Site functionality
  • Use the Site to send spam or unauthorized advertising

Violations may result in termination of access and possible legal action.

Accounts and Passwords

If any portion of the Site requires account registration, you are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

You agree to provide accurate and current information.

Payments and Billing

When purchasing services through our Site:

  • You agree to provide accurate payment information
  • You authorize us to charge the applicable fees
  • Prices and service offerings may change without notice
  • We reserve the right to refuse or cancel services at our discretion

Any applicable taxes are the responsibility of the customer.

Third-Party Links

Our Site may contain links to third-party websites. Provant Creative Solutions LLC is not responsible for the content, policies, or practices of third-party sites.

Accessing third-party websites is at your own risk.

Disclaimer of Warranties

THIS SITE AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

Provant Creative Solutions LLC does not guarantee:

  • Uninterrupted Site availability
  • Error-free functionality
  • Accuracy or completeness of information
  • Results from marketing campaigns or services

Your use of the Site is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Provant Creative Solutions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the Site
  • Inability to access the Site
  • Errors or interruptions
  • Loss of data
  • Business interruption
  • Marketing or advertising performance

Our total liability shall not exceed the amount paid by you for services rendered, if applicable.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Louisiana, without regard to conflict of law principles.

Any disputes arising from these Terms or use of the Site shall be resolved in the courts located in Lake Charles, Louisiana.

Arbitration Agreement

Any disputes arising out of or relating to these Terms, the Site, or services provided by Provant Creative Solutions shall be resolved through binding arbitration in Louisiana, except for matters eligible for small claims court or requests for injunctive relief.

By using this Site, you waive the right to participate in class action lawsuits or class-wide arbitration.

Termination

We reserve the right to terminate or restrict access to the Site or our services at any time, without notice, for violations of these Terms or for any other lawful reason.

Changes to This Policy

Provant Creative Solutions LLC may update this Privacy Policy and Terms of Use periodically. Updates will be posted on this page with a revised effective date.

Continued use of the Site after changes constitutes acceptance of the updated Terms.

Contact Information

Provant Creative Solutions LLC
Lake Charles, Louisiana
Email: support@provantcreativesolutions.com
Phone: (337) 340-2153

If you have any questions regarding these Terms or our Privacy Policy, please contact us directly.